Facts: 2020 / 2021

Counselling
July 2019 – June 2020

The counselling program delivered 2483 counselling sessions to 702 men, women, children, and couples, compared with 1158 sessions to 203 respectively in the previous year.
The presenting issues of Clients remains unchanged, with 80% of our clients being male and reaching out for support during or post family breakdown (which leads to presenting issues of suicidality, depression, anxiety, loss of employment, and housing).
There was a 6.6% increase in individual clients from previous reporting period (308 from 289).
An 11.7% increase in individual client sessions from previous reporting period (774 from 693) was recorded.

MISA Clients are involved in Service Satisfaction Data Recording of which 97.9% reported positive expereinces when working with MISA Counsellors.
MISA Counselling supporterd 67% clients to positively progress toward their counselling goals.

According to surveys completed by particpants of the Transformation 24/7 Workshop, 67% stated they believe the workshop has resulted in sustainable change.
Pre and Post Surveys conducted by the Workshop Facilitators indicated there is a marked increase in knowledge and understanding of self.
Pre and Post Surveys indicated the majority of participants had recorded improved ability to communicate with compassion and an increased desire to work toward positive outcomes within families and work situations.